FAQs

When?

Nov 30 - Dec 2

Where?

It’s held at the most stunning site in the Queensland town of Imbil. The address is included on your ticket when you purchase one.

I’ve bought a ticket but can no longer come. Can I get a refund or transfer my ticket?

All sales are final and we can’t offer refunds for changes of plans. You can transfer your ticket very easily though. No need to change anything, just send your ticket onto someone else. Each ticket has a unique barcode that can only be scanned once.

Do I have to print my ticket or can I have it on my phone?

Using your phone to display the ticket is fine; HOWEVER, the mobile reception on site is woeful so make sure you download your tickets BEFORE YOU ARRIVE.

What's the earliest we can arrive?

Midday on Thursday Nov 30

Can we stay on the Sunday night after the festival ?

You can, but any additional nights after the festival will incur a camping fee based on the campsite’s rates which are available at www.borumbadeerpark.com

How much alcohol can we bring?

We don’t have a definition but we’re saying “a reasonable amount”. The idea of BYO was never to make it a boozefest but to keep it cheap and give that extra element of freedom to punters. You’ll have way more fun if you don’t overdo it.
Now remember, NO GLASS. Zip, zilch, zero! We have to search cars and we have to confiscate any which pains us to do. Please plan ahead and don’t bring any.

Is is all ages?

No. Strictly 18+

Are there hot showers?

Yisss. There are a total of 12 hot showers in the toilet blocks.

Can I bring my pets?

Sorry, your furry friends will have to stay at home.

What food is available on site?

We’ll have way more options than last year. We have five main food vendors as well as snacks, sweet and coffee. There’ll be no need to pack any food if you can’t be bothered.

What time does the music go til?

1am each night with some chilled after party stuff happening after hours.

Can I camp next to my car?

Only if you have purchased a "camping-with-vehicle" pass. This pass allows one vehicle into the camping with vehicles campsite behind Jungle Boogie with one or two tents beside it.

This year camping and parking have been separated for patron safety and due to space limitations of the site. There will be assistance in carrying heavy items from the carpark if required. To encourage carpooling there is a carpass required to bring a vehicle into the venue, this is available on the ticketing page.

 

Can I bring a caravan?

Sure thing but you will need to purchase a camping with vehicle/caravan pass.

What’s mobile reception like on site?

Look, it's not good. Telstra gets a bit but not much. We recommend embracing the time to be able to disconnect. Take some photos while you've got battery on your phone but otherwise, enjoy the freedom of not having to be online for a few days. If there are any emergencies, family and friends can get in contact with the site office on (07) 5484 5196 and we'll work out how to find you so you can get back in touch. 

Will there be one day passes available?

Very sorry, but no one day passes will be available. We recognise that this is a bugger for many. The reason that we don’t offer one day passes is because the Jungle Love experience is two to two and a half days long. The campsite becomes a community for the weekend and the carefree vibes work as a catalyst for human interaction. You wake up in the morning after the first night and you see your neighbours who you were tearing up the d-floor with and wave them g’day and chat about how good “x” band was. That’s what we want for Jungle Love. Having a whole bunch of people coming and going throughout just wouldn’t be right for this eutopia.

Is there anything else I should know?

Jungle Love runs along the glorious Yabba Creek which you can swim in. To minimise impact on the environment, please don’t swim within 45 mins of putting on sunscreen as it comes straight off. Please also only use plant based glitter if you are going to put any on at all. Little tiny pieces of plastic going into the waterways is not what we want.

Is camping included in the ticket price?

Yes, camping is included for both nights of the festival as well as the night before it begins (Thurs Nov 30 from 12pm)

Is there an ATM on site?

Rejoice! Yes, there will be an ATM on-site this year for the first time.

Can we camp in the 'Camping-with-vehicles/carvan field'?

Yes you can. Space is very limited though so we're setting a limit on three tents per vehicle with a camping with vehilce pass. We won't police it but please help us out by adhering to that rule.