No refunds on tickets except as required by law &/or specified by the Live Performance Australia Ticketing Code of Practice. Incorrect purchases or change of plans DO NOT qualify for a refund or exchange.
Your event ticket allows you access to the Venue Campgrounds at (exact address withheld until one week from the festival date), Imbil from midday Nov 29 til midday Sunday Dec 2rd, 2018.
On this new site, it is not possible to stay additional nights after the festival.
All vehicles entering the Venue Campgrounds must have the appropriate valid pre-purchased Vehicle Pass from eventbrite.com.au. All vehicle passes must be printed and displayed on the dash of your vehicle. The purpose of the vehicle pass is to encourage more people to carpool or ride the shuttle bus, reducing the overall carbon footprint of the event immensely and also creating more room on site for camping.
The Organiser reserves the right to enforce published ticket purchase limits and cancel any tickets obtained above said limits by any one customer.
If you are removed from Venue and/or denied entry to the Venue or the Event, you will not be entitled to any ticket refund and/or compensation.
Your ticket will be exchanged for a wristband that you MUST keep on for the duration of the Event. Lost, damaged or stolen wristbands will not be replaced.
Anyone entering the Venue, or found onsite at the Event without a valid wristband, will be deemed to have trespassed and will be handed over to the Police for charging. Maximum penalties apply.
This is an 18+ event. All ticket holders must produce valid photo identification to prove age. This can be in the form of an Australian Driver’s license, 18+ card or passport.
Bags, containers and vehicles can be searched at entry to check for banned items. Banned items include glass, weapons, illicit substances and drones.
Animals are prohibited at the Venue, with the exception of service or assistance animals, such as Guide Dogs.
Footwear must be worn at all times throughout the Event site.
Small still cameras are permitted but professional audio or video recording devices, including GoPros, and professional still cameras are prohibited. Ticketholders are not permitted to record the Event (audio or video) for commercial purposes.
All Ticketholders consent to be included in any official photography, filming & sound recording by the Organiser and/or any of its authorised representatives and contractors, and grant the Organiser the right to use such recordings for promotion and other purposes.
The Organiser reserves the right to refuse a Ticketholder admission to the Venue and the Event and/or to evict any person from the Venue and the Event for any reason the Organiser deems reasonable for eviction.
Patrons will be removed from the Venue if, in the opinion of the Organiser, they behave or act in a threatening or inappropriate manner, including without limitation, any aggressive, riotous, abusive, offensive, racist, sexist or insulting actions towards other patrons, Event staff or any other persons at the Venue or the Event. Patrons are required to follow the reasonable directions of the Organiser and Event staff at all times.
Activities such as moshing, crowd surfing, climbing and stage diving are strictly prohibited. Patrons engaging in these or other dangerous activities will be removed from the Venue, and patrons accept all risk and liability for any injuries or damages caused by these activities. Entry to the Venue is at the Ticketholder’s own risk.
Ticketholder acknowledges that there may be restricted capacities at some of the Event’s stages or venues, and ticket purchase does not guarantee entry to these areas in such circumstances. Once it is determined by the Organiser (at its sole discretion) that the maximum capacity has been reached in these areas, there will be no further admissions.
Patrons must not cause damage to, improperly use, or tamper with any Venue facility or Event infrastructure, or cause any damage to flora and fauna on or surrounding the Venue or enter any onsite bodies of water at the Venue. Patrons must not remove or attempt to remove any item or object from the Venue or surrounding area. Patrons accept full liability and responsibility for any loss or damage caused in contravention of this clause or any other term of these Terms and Conditions.
The Organiser reserves the right to vary the Event program and/or to add, withdraw or substitute artists. No ticket refunds or compensation will be made in such circumstances, or if the Event program varies due to the non-appearance of an advertised artist. The Event will take place rain, hail or shine.
Except where liability cannot be excluded by law, the Organiser (and its employees, contractors and agents) shall not be liable for any loss, cost, expense, injury, claim or damages suffered or sustained by any Ticketholders and patrons at the Venue or the Event. Where permitted under the Australian Consumer Law (ACL), the Organiser limits its liability in respect of breach of any statutory guarantee under the ACL in the manner set out in sections 64A(1)(a) and 64A(2)(a) of the ACL.
To the full extent permitted by law, Ticketholders waive all legal rights of action against and fully release the Organiser, its agents, employees and volunteers for all claims for compensation for loss, damage, injury or death howsoever arising out of or in relation to the Ticketholder’s entry to and presence at the Venue and their attendance at the Event.
In the event of injury or illness the Organiser may, at the cost of the Ticketholder, arrange medical treatment and/or emergency evacuation as deemed essential for the safety of the Ticketholder.
Any provision of these Terms and Conditions which are or becomes unenforceable shall not invalidate the other provisions of these Terms and Conditions.
Your ticket will be exchanged for a wristband that you MUST keep on for the duration of the Event. Lost, damaged or stolen wristbands are not replaceable, treat it like cash.
It is permitted to swim in the creek at Jungle Love. Swimming is at your own risk. We will not accept any responsibility for injury related to swimming. Take care of yourself and don't swim while intoxicated or in the night times.